Part 1: If you meet a problem, especially a technical one
- Please go to our Update Page and check whether you are using the latest version now
- Please read Product FAQs before asking the technical support for help
Brorsoft DVD Ripper | Brorsoft DVD Ripper for Mac
Brorsoft Blu-ray Ripper | Brorsoft Blu-ray Ripper for Mac
Brorsoft Video Converter Ultimate | Brorsoft iMedia Converter for Mac
- Contact us ( email to firstname.lastname@example.org ), if your problem can not be solved yet. We will reply as soon as possible.
Part 2: When you contact Brorsoft Support, please send the email with the answers to the following questions
- What is your product and your order number are?
- When you problem occurred?
- Could you please detailedly describe your problem?
- Have you got a notice providing you with a link to a App.log? Please click the link and send us the detailed info of your log file.
If you can't find your needed question, please contact email@example.com to get your answer.
Working Hours : 8:30 a.m. ~ 11:30 a.m. 1:00 p.m. ~ 5:30 p.m. (GMT +08)